Reference

How gf99 Handles Your Personal Information

Your account data — from your mobile number to your bKash or Nagad wallet details — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data You ControlWallet PrivacyAccount SecurityContact Us Anytime

Explore Lobby Read FAQ

DATA HANDLING DETAIL

How We Protect and Manage Your Information

We use SSL encryption on every page and every account action, so data moving between your phone and our servers is protected in transit. Your account password is stored as a hashed value — we cannot read it, and neither can anyone else. If you log in from a new device, an OTP is sent to your registered mobile number before access is granted. We review data retention schedules regularly and remove account data that is no longer needed.

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings.

Account Security

OTP verification on new device logins means your account stays yours. If you notice a login you did not make, contact support immediately to lock the account.

Data Retention

Active account data is kept while your account is open. After closure, we retain only what applicable rules require, then delete the rest on schedule.

Requesting Changes

To correct your registered name, mobile number, or linked wallet details, submit a request through live chat or email with your account verification details.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request directly. We aim to respond to data-related queries within a reasonable timeframe. Availability depends on your region and local law.

Team online

Live Chat

Open the chat window from your account dashboard to speak with our support team about any privacy concern or data request.

Email Support

Send your data request or privacy question to our support address. Include your registered mobile number so we can locate your account.

Account Settings

Some data preferences — like communication opt-outs — can be managed directly inside your account settings without contacting support.

What This Privacy Policy Covers

gf99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run your account — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. We collect this data to process your deposits and withdrawals, verify your

1
identity, and keep your account secure. We do not sell your personal data to third parties. We may share limited information with payment processors — for example, when a Nagad or Rocket transaction needs to be confirmed — but only what is strictly required to complete
2
that transaction. We also collect device and session data when you access the platform from your phone or browser. This helps us detect unusual login activity and protect your account from unauthorised access. Data is retained for as long as your account is active and for
3
a period after closure as required by applicable rules. The scope of this policy applies to all account holders in supported regions. If you are unsure whether this policy applies to you, check your local law and eligible regions before continuing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on this platform. If your question is not covered here, reach out through live chat or email.

We collect your name, mobile number, and the payment method you register — such as bKash, Nagad, or Rocket. We also log device and session data each time you access the platform.

Only the reference details needed to match a transaction to your account are logged. Your bKash or Nagad PIN is never collected or stored by us at any point.

Yes. Send a data access request through live chat or email with your registered mobile number. We will locate your account and respond within a reasonable timeframe.

We share limited data with payment processors — like Rocket or Nagad — only to confirm transactions. We do not sell your personal data to advertisers or unrelated third parties.

We retain data for the period required by applicable rules after account closure, then delete it on a scheduled basis. You can ask about the specific retention period via email support.

Access and eligibility depend on your local law and eligible regions. If you are unsure whether this policy applies to your situation, review your local regulations before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette Royal Night Gamesgf99 Casino

How gf99 Handles Your Personal Information

How We Protect and Manage Your Information

Cookies and Session Data

Account Security

Data Retention

Requesting Changes

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Common Questions About Your Privacy

01 What personal data does gf99 collect when I open an account?

02 Is my bKash or Nagad wallet information stored on the platform?

03 Can I request a copy of the data gf99 holds about me?

04 Does gf99 share my data with third parties?

05 How long does gf99 keep my account data after I close my account?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

Related pages

Related pages